To use this in-house (Already Logged in) you can simply follow the steps below.
1. Direct Link without Telephone Number
To have a URL bookmarked or shortcut that does not append a telephone number, instead, the telephone agent has to enter the number in manually, just use the following URL:
2. Direct Link with Telephone number
If your software supports appending a phone number in international format, then you can use the following URL instead:
Your software should replace CALLERID with the users telephone number. For example: