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  1. Gazoop Internal API

booking_feedback

post
https://cp.gazoop.com/public_api/booking_feedback.json

This allows you to submit feedback against a booking on behalf of a customer, including commendations and complaints.

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This chapter describes how to provide booking feedback using the BOOKING_FEEDBACK command. This by default requires a rating from 1 to 5, 1 being awful and 5 being excellent. There is an optional notes field which will escalate the booking to the fleet operator’s attention to review (for example, for complaints or lost property).

Form Data
string
required

This is a 25 alphanumeric hash code provided to you by the fleet.

int32
required

This is the mobile number for the customer account.

int32

You can also send the customers PIN number for verification, if this fails, the API command will fail. If left blank, no validation is done on the authenticity of the customer ID.

int32
required

This is the booking reference for the job that is being provided feedback,

int32
required

This is a numerical rating from 1 through to 5. If no rating is provided, please set this to 0.

string

This is a text-based note that will flag the job for review by the fleet operator. This can be used for complaints, lost property, or any other important information after, before, or during the job.

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